Independent IT / Computer Support Technician

Veteran Computer Diagnostics & Repair — Direct to Your Screen, Anywhere.


Demystifying computer trouble with 40+ years of troubleshooting mastery. Fast, encrypted, one-click remote assistance for your PC.
Start Remote Request
Direct phone / SMS
✓
256-bit encrypted sessions✓
No fix / no fee guarantee✓
One-on-one personal technician (no tier-1 call center script reading)
Fast triage · Remote access

Tell me what’s going on.


Call, text, or submit your issue. Patient guidance and clear English explanations instead of corporate jargon.
Quick intake triage form
Call Now
Typical response time: < 15 mins.

A clear path from problem to fix

How Remote Support Works


Fast, encrypted, remote assistance for your PC.
01

Connect & Chat


Call, text, or submit your issue first.
You will be instructed on getting your computer ready for remote access.
02

One-Time Safe Code


Download a lightweight, temporary remote utility (AeroAdmin).
Find AeroAdmin DOWNLOAD NOW here: https://www.aeroadmin.com/en/
03

Watch the Work Live


Complete transparency on your screen; you remain in control and can terminate anytime.
04

Resolved & Disconnected


The software de-authorizes instantly. Full explanation of what was fixed and how to avoid future hiccups.

Core specialties & capabilities

Practical help for everyday technology.


For home users, small businesses, seniors, and remote workers.

Malware & Ransomware Scrubbing


Sluggish PC Optimization


upgrades, startup clutter

Email, Outlook & Cloud Sync Failures


Wi-Fi, Printer & Network Configuration


Data Recovery & Automated Backup Setup


New Computer Setup & Secure Data Migration


Technician bio / credibility spotlight

Why work with an independent veteran tech?


Direct accountability, patient guidance, clear English explanations instead of corporate jargon. One-on-one personal technician (no tier-1 call center script reading).

Remote intake & contact

Start with the essentials.


Quick intake triage for computer trouble and secure remote diagnostics.
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NamePhone / EmailOS
Device TypeUrgency levelBrief problem description
Interactive diagnostic checklist filter · Select an issue
Malware

Slow PC / Mac

Email / Cloud

Wi-Fi / Printer

Data / Backup

Setup / Migration

Submit requestTicket reference, next steps, and a six-digit session PIN require an active request workflow.

Frequently asked questions

Know what to expect.


Is remote access safe?
Client-controlled temporary credentials. Complete transparency on your screen; you remain in control and can terminate anytime.
What if my internet isn't working?
Phone triage & offline steps.
What are your rates?
Transparent flat-rate and hourly options. No fix / no fee guarantee.

Eric's Computer Services


Artisan Computer Care & Diagnostics
Independent veteran tech · Remote diagnostics and troubleshooting

Direct contact


239-450-6323 · evonleue@gmail.com
Phone / SMS · Email

Hours & coverage


Hours of operation: 9am - 8pm, 7 days, always call first.
Remote coverage area: Nationwide / International
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